Our Continued Commitment to Our Customers During COVID-19
Here at Automatic, we have revised our policies and updated our services to adapt to our current environment based on recommendations from the Centers for Disease Control and Prevention (CDC) and local and national authorities. At Automatic, we have remained vigilant and exceeded all local and state government orders and CDC guidelines in an effort to stop the spread of COVID-19.
Our team is focused on working together to service our customer base as safely and promptly as possible while dealing with COVID-19. As laundry professionals, we understand the critical role that laundry service providers play in reducing the spread of the virus.
Our ongoing efforts and actions include:
- Requiring all team members to wear face coverings and to wash and/or sanitize their hands as often as possible.
- Instituting hand sanitizing stations throughout our work spaces, daily temperature checks, and practicing social distancing whenever possible.
- Activating remote workplace procedures where feasible and necessary to maintain our service.
- Utilizing a cleaning service to sanitize and clean our offices biweekly and our trucks and warehouses weekly, as well as maintaining in-house efforts by sanitizing our work spaces frequently.
- Educating all team members on respiratory etiquette and hand hygiene practices, as well as any new developments regarding safety, hygiene, and preventing the spread of the virus.
- Providing tools to support routine environmental cleaning procedures in our operations.
- Adding mobile payment services through Sudkick, our tailor-made payment app, so that residents can make contactless payments and remotely check on available machines and laundry status through the laundry monitoring service.
- Working closely with local, state, and federal agencies to ensure safety and compliance.
- Mandating that our team members stay home for ten days if they, or anyone in their house, came into contact with someone who tested positive for COVID-19.
We care about the health of our extended family of customers and of our community at large. In both good and difficult times, we take great pride in providing you the best service possible and making your laundry management easier. Be assured, you can depend on us. We are truly grateful for your business and partnership.
Prompt. Dependable. Automatic.
